Horizon Forbidden West Pre-Order Outrage Forces PlayStation To Change

As you may be aware the anticipated sequel to Horizon Zero Dawn is set to release soon. Fans are in luck as The Horizon Forbidden West preorders went live on September 2nd. It was confirmed at Gamescom Opening Night Live it was coming in February next year. But, the eagerly awaited preorder did go live as expected but was filled with controversy and upset many fans.

What was the issue with the Horizon Forbidden West preorders?

When they went live fans noticed that the standard edition on PlayStation 4 had no option of an upgrade. So if you buy the game on PlayStation 4, to upgrade to the PlayStation 5, you have limited options.

What were the options?

So to upgrade from one generation to the next, fans have no upgrade path. This was something we saw for Death Stranding. What it meant was you paid a small fee to upgrade your PlayStation 4 version. Final Fantasy 7 remake it was free. For this release, it’s the method used which caused the controversy. To have both PlayStation 5 and PS4 versions, however, you had to purchase one of three editions.

What were the editions with Dual Entitlement?

The options are as follows. You need to purchase as we know one of three releases.

  1. Digital Deluxe – Priced $79.99/£79.99
  2. Collector’s Edition $199.99/£169.99
  3. Regalla Edition $259.99.

And if you only want the standard edition the option is simple. To upgrade you have to buy it again. Meaning the total cost is close to the Collectors Edition.

What About That Free Upgrade?

Last year’s information was carefully worded:

The PS4 digital versions of launch games include a free upgrade on both PS5 consoles, while the PS4 disc versions of these games include a free upgrade on the PS5 with Ultra HD Blu-Ray disc drive.

Though one user spotted this on Twitter and referred to the prior sentence mentioning Horizon Forbidden West. It does appear it was going to be free, but it seems this was never the case.

So what have Sony done about this?

Well an update on the PlayStation Blog from Jim Ryan may have appeased fans. It also gives some clarity to future cross-generation releases. But it seems the fan backlash has given them food for thought.

What was said on the blog?

It seems we have a complete reversal on the upgrade path.

Thursday was to be a celebration of Horizon Forbidden West and the amazing team at Guerrilla working to deliver it on February 18, 2022. However, it’s abundantly clear that the offerings we confirmed in our pre-order kickoff missed the mark.

Last year we made a commitment to deliver free upgrades for our cross-gen launch titles, which included Horizon Forbidden West. While the pandemic’s profound impact pushed Forbidden West out of the launch window we initially envisioned, we will stand by our offer: Players who purchase Horizon Forbidden West on PlayStation 4 will be able to upgrade to the PlayStation 5 version for free.

I also want to confirm today that moving forward, PlayStation first-party exclusive cross-gen titles (newly releasing on PS4 & PS5)–both digital and physical*–will offer a $10 USD digital upgrade option from PS4 to PS5. This will apply to the next God of War and Gran Turismo 7, and any other exclusive cross-gen PS4 & PS5 title published by Sony Interactive Entertainment.

Jim Ryan, President & CEO, Sony Interactive Entertainment

What are your thoughts on this? As always, we’d love to hear your thoughts.

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